If you're an Australian vet looking at AI scribes, Whippet Notes and VetNotes are probably both on your shortlist. Both are Australian-built, both record consults and generate clinical notes, and both integrate with popular practice management systems.

So what's actually different?

This is a straight comparison — what each tool does, where they differ, and which one makes more sense depending on how you work.

The Quick Version

Whippet Notes is stronger on note quality (multi-model AI pipeline with medication correction), generates more outputs (clinical notes, patient summaries, client letters, billable items), and includes PMS integration at no extra cost.

VetNotes has broader PMS coverage (7+ systems vs 2), offers a free plan for small practices, and has a Chrome extension for browser-based PMS users.

Feature Comparison

Note Quality

This is where the biggest gap shows up.

Whippet Notes uses a multi-step AI pipeline: transcription, clinical extraction, medication correction, then note generation. Each step is handled by a specialised model, so the final output is more accurate than a single-pass approach.

The medication correction step is worth calling out — it catches drug name errors, dosage formatting issues, and veterinary-specific terminology that general AI models get wrong. If your notes go straight into a patient record, accuracy matters.

VetNotes generates notes from a single AI pass. They've trained on 10,000+ pieces of veterinary data and the notes are customisable, but there's no public mention of a dedicated medication accuracy pipeline.

"Whippet Notes has helped me save a lot of admin time by writing detailed medical notes for me." — Dr David Clifford, Rathmines Veterinary Hospital

More Than Just Notes

Whippet Notes generates four outputs from every consult:

1. Clinical notes — structured SOAP or custom format
2. Patient summary — quick reference for follow-ups
3. Client letter — ready to send home with the owner
4. Billable items — captures what was done so nothing gets missed on the invoice

VetNotes focuses on clinical note generation. Client letters, patient summaries, and billable item extraction don't appear to be part of their current feature set.

For practices that lose revenue from undocumented procedures, the billable items feature alone can pay for the subscription.

PMS Integration

Both tools integrate with Covetrus Ascend and RxWorks — the two most common PMS systems in Australian vet practices.

VetNotes has the edge on breadth, with additional integrations for ezyVet, Teleos, ProVet Cloud, OpenVPMS, and Neo. If you're on one of those systems, VetNotes may be your only option with direct integration.

The key difference: Whippet Notes includes PMS integration at no extra cost on all plans. VetNotes notes that "a few integrations may incur a small additional monthly fee."

"Even with a co-consulting model utilising nurses there was always a delay in Veterinarian completion of notes. Whippet Notes allows us to do this." — Dr Yasmin Flohr, Chamberlain Road Veterinary Clinic

Pricing

Whippet Notes: - Free: 10 consults/month forever (no credit card) - Pro: $80 AUD/month — 100 consults (individual vets) - Unlimited: $140 AUD/month — unlimited consults - Practice: $349 AUD/month — 1,000 consults (clinics) - 30-day free trial on paid plans - PMS integration included on all plans

VetNotes: - Free plan for practices with 2–4 vets - Basic plan for 5+ vets - Exact AUD pricing not publicly listed — you need to visit the pricing page or contact them - 4-week free trial (6 weeks via Vet Practice Magazine promotion) - Some integrations may cost extra

VetNotes prices by practice size rather than per-vet, which could work out cheaper or more expensive depending on your setup. The lack of public pricing makes it hard to compare directly — you'll need to check their site or reach out.

For a full pricing breakdown across all AU AI vet scribes, see our AI Veterinary Scribe Pricing Compared guide.

Data Residency & Security

Both products store data in Australia — this is table stakes for AU vet practices.

• Whippet Notes: Australian data residency
• VetNotes: Sydney or London (user-configurable), government-certified database security

Neither product uses your data to train AI models. Both encrypt data at rest and in transit.

This one's essentially a draw. Both tick the AU data residency box.

Templates & Customisation

Both products support custom note templates, so you can match your existing note format rather than adapting to a new one.

Whippet Notes has per-practice template customisation and SOAP format built in. VetNotes also supports custom templates and claims their AI learns from corrections over time.

Who Should Choose What

Choose Whippet Notes if: - Note quality and accuracy are your top priority - You want more than just clinical notes (patient summaries, client letters, billable items) - You use Ascend or RxWorks and want integration included free - You're an individual vet who wants transparent, public pricing

Choose VetNotes if: - You use ezyVet, Teleos, ProVet Cloud, OpenVPMS, or Neo - You're a small practice (2–4 vets) looking for a free plan - You want a Chrome extension for browser-based PMS workflows - You need offline recording for areas with unreliable internet

Try Whippet Notes Free

Whippet Notes offers 10 free consults every month — forever, no credit card required. Record a few consults and see the note quality for yourself.

Most vets are set up and recording their first consult within 5 minutes.

Start your free trial →

"Note taking has always been one of my lowest priorities... And now, they actually get done." — Dr Will Gartrell, Frankston Heights Veterinary Centre