Whippet Notes
Covetrus Ascend

Record the appointment. The note writes itself into Ascend.

Your Ascend appointment list appears in Whippet Notes. Choose the appointment you're walking into, record the consult, and the finished clinical note is written back to that patient's consult record — no copy and paste, no export, nothing to press.

  • Included on every plan
  • No add-on fee
  • 30-day free trial, no credit card
How the sync works

What the sync does,
as you experience it.

1

Your day is already in there

Choose your clinic, then your consult room, then the appointment. Whippet fills in the patient's name and hands the AI the breed, species, age, client name and appointment type so it isn't guessing. Both fields stay editable.

2

The note goes back on its own

When the consult finishes processing, Whippet writes the clinical note into the consult record for that appointment in Ascend. If Ascend already has a consultation for the appointment or for the day's visit, Whippet adds to that one rather than creating a second.

3

Edit in Whippet, and it re-syncs

Change the note later and Whippet sends it again automatically — there's no "resend" to remember. Whippet only ever touches the block it wrote; anything typed into the consult record by hand stays exactly where it is, and the consultation keeps its original date so the patient's chart doesn't re-order.

Illustration of a reviewed clinical note synced to the patient’s consult record; the client summary and billables stay in Whippet.
A finished consult in Whippet Notes.
Watch it happen

Each consult carries a live status: queued, syncing, synced with the time it landed, or failed. Failed syncs retry on their own.

What gets sent

The clinical note. Your client summary and billable-item list stay in Whippet, where you can copy or send them from the consult.

Setup

Connected in one email,
not one project.

  1. 1

    Tell us you're on Ascend

    Email hello@whippetnotes.com with your practice name, or say so when you sign up.

  2. 2

    Covetrus issues your API access

    They send through your endpoint, practice alias and clinic code. We'll ask on your behalf if you'd rather we did.

  3. 3

    We switch it on

    We store the connection for your practice and run a test call against your clinic to confirm it's live.

  4. 4

    You'll see it on the recording screen

    The clinic, room and appointment selectors appear by themselves. Nothing to install, no plugin, no change to how Ascend is set up.

There is no integration fee.

Ascend sync is included in Whippet Notes on every plan — free, individual and practice. It isn't an add-on, it isn't a levy per clinic, and it isn't the reason to move up a tier.

FAQ

Questions vets ask about this one

Is there an extra cost for the Ascend integration? +

No. It's included on every Whippet Notes plan, including the free one. There's no add-on fee and no per-clinic charge.

Can I try the integration during my free trial? +

Yes. The integration isn't tied to a plan, so a trial practice syncs the same way a paying one does.

How long does it take to set up? +

The work is getting API access from Covetrus and us switching it on — there's nothing to install at your clinic and no change to your Ascend configuration.

Do I need technical knowledge to set this up? +

No. Ascend connects over Covetrus' hosted API, so there's nothing for your IT to configure. Tell us you're on Ascend and we'll handle it.

New to Whippet Notes?

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Already a Whippet customer?

Your practice can be connected — our guides walk through what to expect.

Read the integration guides