In the fast-paced veterinary sector, where every minute saved is a golden, the advent of veterinary transcription software marks a significant stride towards operational efficiency and enhanced patient care. For vets and practice owners threading through the myriad of documentation demands, this article sheds light on three standout services in Australia: Vet Notes, Goldie, and Whippet Notes. Without further ado, let's delve into what each platform offers, focusing on features and pricing, to guide you in making an informed choice for your practice.

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Whippet Notes vs Vet Notes vs Goldie

Selecting the right transcription service is crucial for balancing patient care with administrative tasks. Whippet Notes, Goldie, and Vet Notes emerge as Australia’s leading contenders, each presenting distinct features and pricing to suit varied veterinary needs. This comparison aims to highlight the key aspects of these services, aiding vets and practice owners in choosing a solution that aligns with their practice's priorities, enhancing efficiency and care quality. Let’s explore how these services compare.

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Whippet Notes

Whippet Notes provides flexibility and accessibility, catering to the dynamic needs of modern veterinary practices. From mobile vets to busy clinics, its features are tailored to ensure comprehensive, accurate, and secure documentation both in the clinic and on the go.

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Whippet Notes features:

• Allows for full consult recordings up to 45 minutes, accommodating lengthy appointments.
• Offline recording capability ensures no detail is missed, with uploads possible when back online.
• Offers a range of custom note templates for various patient needs.
• Utilises AI for precise note-taking and transcription, highlighting key information.
• Apple and Android apps available.
• Provides the option to format and edit notes.
• Includes client consult summary email with medical terms translated into client-friendly language.
• Ability to attach photos with each consult.

For a full list of their feature check out their features page.

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Whippet Notes plans & pricing:

Individual vet plans:

• Free Tier: $0/month (10 recordings, up to 20 mins per recording).
• Starter Tier: $80/month (100 recordings and up to 45 mins per recording).
• Unlimited Tier: $140/month (unlimited recordings).

Practice plans: $349/month

• Unlimited recordings
• Up to 5 full time vets + admin staff

For vet practices with more than 5 full-time vets, please contact us.

For details on their pricing visit the pricing page.

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Vet Notes

Vet Notes offers a desktop-centric approach to veterinary transcription, ideal for practices that prefer the solidity and stability of desktop computing. It allows the creation of custom note templates and the generation of client instructions in simple, understandable language, streamlining communication and documentation processes.

Features:

• Custom note templates for personalised documentation.
• Capability to scan vaccine numbers and expiry dates directly via camera.

Pricing:

• Free Tier: $0/month/user (5 recordings, and custom templates).
• Basic Tier: $40/month/user (25 recordings, custom templates, and priority customer support).
• Unlimited Tier: $100/month/user (unlimited recordings, custom templates, priority customer support, priority feature implementation, and 1 on 1 onboarding).

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Goldie

Goldie takes a consult-centric approach, designed to seamlessly integrate into your existing workflow. It stands out for its commitment to privacy and accuracy, promising to accurately capture the entirety of appointments while ensuring client and patient confidentiality is upheld.

Features:

• Works with existing workflows, filtering out unnecessary conversation for focused documentation.
• High commitment to security and confidentiality, keeping sensitive information protected.
• Claims a >95% accuracy rate in summarisation.
• Mobile app available.

Pricing:

• $150/month/user (unlimited appointment recordings).

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The choice between Whippet Notes, Goldie, and Vet Notes hinges on identifying what matters most to your veterinary practice. By carefully considering your practice's specific needs, workflow, and budget, you can select a transcription solution that not only streamlines your administrative processes but also supports the highest standards of patient care. Ultimately, the right transcription service is a powerful ally in the mission to provide exceptional veterinary care, making an informed choice essential for any forward-thinking veterinary practice.

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